Sometimes things don’t go to plan, but that’s ok. If it turns out our product isn’t quite what you had in mind, or if it’s faulty, sending it back to us is nothing to worry about.
1. How do I return an unwanted item?
We really hope that you love your new Lifedge product, but if for any reason you want to return it, please follow the instructions on the returns form provided in the box. We will need to receive your unwanted item within 30 days of purchase and both the product and packaging must be undamaged. Please also note that we don’t offer free returns at this time so you will need to cover the cost of the postage to return the item to a UK address.
2. How do I return a faulty item?
We do our very best to ensure all of our products are of the highest quality and have a rigorous quality control system, but if you do receive a faulty item, please email or call us on +44 (0)1392 531280 and we’ll be happy to organise a replacement for you.